Dedicated Support

We make sure your service runs smoothly 24/7!

  • Geo-location updates at GeoIP databases
  • Authorization issuing in order to announce leased IP addresses from a third party data center
  • Prompt response in case of any server emergency

Frequently Asked Questions

How many IPs should I lease in order to announce them from my Autonomous System?

If you want to announce your IPs from your AS, the minimum number of IPs you need to lease is 256 IP addresses which is equal to /24 IP block.

Do you offer a trial to check how the IPs are working?

Yes, we do offer a trial to check whether the IPs are suitable for your business. You can request a trial by submitting a ticket.

What payment methods do you support?

We accept PayPal, credit card, bank transfers, authorized PayPal payments, Alipay, WebMoney, CashU, Paysera, Bitcoin, Skrill and Ebanx.

Do you offer any trial period to check how the IPs are working?

Yes, we do offer a trial to check whether the IPs are suitable for your business. You can request a trial by submitting a ticket.

Do you offer permanent transfer of IP addresses?

We are not providing permanent transfer of IP addresses. We provide IP addresses for lease only.

Can I lease IPs to my clients?

Yes, you are free to lease our IP addresses for your clients. However, please note that additional information might be required about your client, depending on what the IPs are going to be used for.

Are your IP addresses blacklist free?

Our IP addresses are carefully maintained by blocking any possible spam traffic. Therefore, our IPs are not blocked by spam tracking databases such as Spamhaus, Barracuda, etc.

Is it possible to delegate rDNS to my name servers?

Yes, rDNS delegation can be applied for the leased IP block(s) so you would have rDNS control in your DNS zone.

Do you offer IPs as proxies?

Yes, we offer IPs as proxies with their login details.

How long can I lease IP addresses and what billing cycles do you offer?

You can lease IP addresses for as long as you need them. The minimum billing cycle is 1 month. However, you can choose 3, 6, 12 and 24 month or even longer billing cycles.

What physical locations do you offer?

We have data center facilities in 5 locations – Los Angeles, Chicago, São Paulo, Frankfurt and Johannesburg.

Can I announce your IPs to my data center?

Yes, you are allowed to announce leased IP addresses from your data center. We may issue LoA stating that IPs will be announced from your AS (autonomous system).

Do you provide IPv6 addresses?

Yes, along with IPv4 we also lease IPv6 addresses.

Do you provide different A, B and C class IP addresses?

Yes, we lease a full range of different A, B and C class IP addresses.

Which countries do you provide your IP addresses from?

We provide IPs from any geo-located country, no matter the region it belongs to. This includes SWIP’ing IPs to your company and requested country with geo-location updates at major GeoIP databases such as maxmind.com, ip2location.com, etc.

How many regions do you cover?

We cover all regions – RIPE (European IP networks), LACNIC (Latin American and Caribbean IP networks), AFRINIC (African IP networks), ARIN (American IP networks) and APNIC (Asia Pacific IP networks).

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